Lab Orders
Dentospire's lab orders let a dental clinic send work such as crowns, bridges and dentures to a connected lab from the patient's treatment, with the shade, teeth, delivery date and the price from that lab's rate list.
The problem in a real clinic
Lab slips are handwritten, the shade is written on the back of an envelope, and nobody is sure whether the crown was promised for Thursday or Saturday. At month end the lab's bill does not match anyone's list of what was sent.
How it works
- An admin invites your lab by email from the Lab page, and sets the lab's rate for each kind of work.
- From the patient's treatment, send the work to the connected lab with the work type, teeth, shade, material, instructions and expected delivery date.
- The price fills in from that lab's rate for the work type; a remake sent as a repeat goes at no charge.
- The lab sees the order in its own portal and moves it through pending, in progress, ready and delivered.
- Keep test and work results in Lab Records, and photograph the lab's bill into the Bill Archive.
What you see on screen
- Each lab you work with on the Lab page, with its rate for each kind of work.
- The order's number, work type, shade and expected delivery date against the patient's treatment.
- A Bill Archive where scanned lab and material bills are kept.
Safety and control
- Work can only be sent to a lab that is connected to your clinic.
- Only an admin can invite a new lab partner.
- The lab receives the patient's name for the order, not access to the patient's record.
- Scanning a bill needs the AI permission and uses the clinic's daily AI allowance.
Good to know
- Your lab needs to be set up on Dentospire's lab portal to receive orders and update their status.
- There is no printed work-order receipt or automatic monthly bill per lab yet; reconcile the lab's bill against your orders.
- Rates are per lab and per kind of work, so the same crown can be priced differently at two labs.
Frequently asked questions
Can I send crown and bridge work orders to my dental lab from Dentospire?
Yes, once the lab is connected to your clinic. From the patient's treatment, choose the lab and send the work type, teeth, shade, material, instructions and expected delivery date. The lab receives it in its own portal.
Does Dentospire use a different price for each dental lab?
Yes. On the Lab page you set each lab's rate for each kind of work, and when you send an order the amount fills in from that lab's rate. A repeat order is sent at no charge.
How does my dental lab update an order's status in Dentospire?
In the lab portal. The lab moves each order through pending, in progress, ready and delivered, or marks it cancelled or disputed, so both sides are looking at the same order rather than a phone call.
Related
Inventory & Stock Control
Stock in when an order is received, out when a treatment is completed, with a full ledger, expiry alerts and reorder maths.
Treatment Plans & Quotations
Build a multi-visit plan, print it as a signed estimate, then turn it into a quotation and a bill.
Specialist practices
Long treatment arcs, staged payments and imaging that has to stay attached to the case for years.