Insurance & TPA Claims
Keep your own list of TPAs, government schemes and private insurers, record each patient's policy against it, and raise a claim straight from the invoice. The claim moves through submitted, under review, approved, rejected, appealed and paid — and when an insurer settles for less than you claimed, the difference is recorded rather than lost.
What you get
- Your own list of insurers — TPA, government scheme, private or corporate — each with its contact, your panel or empanelment number, and its own claims
- A patient's policy recorded once: insurer, policy and member number, plan, what it covers as a percentage, and the annual maximum
- Claims raised from the invoice itself, numbered and dated in Indian Standard Time, so the reference you quote the insurer matches the day you filed it
- Settle for less than you claimed and the claim is recorded as partly approved, with the difference placed on the patient's share — the gap is visible on the claim rather than found at month end
- A settlement typed wrongly can be corrected, and the policy's used-against-annual-maximum figure recalculates itself from the claims rather than being adjusted by hand
- Pending Recovery shows what insurers have approved but not yet paid — the figure worth ringing them about, rather than a lifetime total that keeps counting claims settled long ago
- A rejection is recorded with the insurer's reason and can be appealed, and an appealed claim stays counted in your pending work
- Claim data is limited to staff with the finance permission, enforced on the server rather than only hidden in the page
What it replaces
A register of claim numbers in a diary, and finding out at the end of the quarter that a TPA settled short six months ago.
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